FAQs

Cape is a mobile carrier that provides the same nationwide cellular coverage and 5G and 4G speeds you have now, but with more privacy and security.

We don’t need things like your name and social security number to provide premium wireless service—we collect minimal personally identifiable information. Unlike other carriers, we’ll never sell your data. Customers also get best-in-class spam protection, hardened account security, the most stringent firewall restrictions, and a commitment to continuous innovation on privacy and security.

We carry mobile devices in our pockets and include them in our most intimate daily rituals.

All the while, our phones are constantly and silently broadcasting our location, identity, and conversations to the nearest cell phone tower.

That tower, in turn, is connected to a global network, sharing our personal data with telcos around the world. From there, the data can find its way into the hands of advertisers, authorities, or hackers.

It doesn’t have to be this way. We believe people should be able to stay connected without giving up control over their personal information.

Mobile networks are gold mines of identifying data for potential bad actors. Telecom breaches compromised the private information of more than 74 million customers in the United States just last year.

Even when data is not hacked, it is routinely sold in what has become a multibillion-dollar industry. In 2020, the FCC levied $200 million in fines against America’s four largest carriers for selling user location data without adequate controls. Recently, investigations revealed that authorities purchased trillions of domestic phone records from a major US carrier as part of a warrantless surveillance program.

At Cape, we believe that you can’t leak or sell what you don’t have. We ask for the minimal amount of personal information and store sensitive credentials locally on your device, not on our network. That’s privacy by design, and we apply this thinking to everything that we build.

Traditional telcos don’t offer such high levels of protection because, unlike us, they’re serving the broadest possible range of users rather than optimizing for privacy and security-conscious customers. We don’t need to collect names, addresses, and social security numbers to provide great cellular service.

We have nationwide coverage and fast 5G and 4G speeds. We also have the highest network density in America, which means more reliable coverage for you.

It’s everything you expect from a premium carrier, but with more privacy and security.

VPNs and apps encrypt some of your traffic, and they should be used, but they can’t protect you from a broader range of vulnerabilities. Malware can still worm its way onto your phone. The metadata associated with your messages, calls, and texts can remain visible to hackers. Your phone number can be stolen through SIM-jackings or phishing attempts by imposters. And at the mobile operator level, your personal information is still collected, linked to all of your activity, and exposed to compromise.

Cape doesn’t store data like your name, email address, ID number, or date of birth, so your personal identifying information isn’t linked to locations and other sensitive metadata associated with your cell phone. We have the most stringent firewalls to block signaling attacks. Our account authentication, utilizing modern and expert-vetted cryptography, mitigates SIM swap attacks like password stuffing and phishing emails. Our spam shield also closes off a main conduit for social engineering and imposter scams.